Keeping You Safe; Our COVID-19 Policy

Visiting Our Clinic

Please wash or sanitise your hands when you enter the clinic.

You will not be allowed to attend the clinic if you

• have any infectious condition
• have any COVID-19, cold or flu symptoms (including but not limited to a fever, sore throat, runny nose, or cough that is bad or getting worse)
• tested positive to COVID-19 in the past 7 days
• are awaiting a COVID-19 test result
• are a close contact of a person confirmed as having COVID-19 within the past 7 days

After Having COVID-19

If you have tested positive to COVID-19, you can attend the clinic after 7 days provided you do not have any COVID-19, cold or flu symptoms, with the exception of

• a mild dry cough
• mild fatigue
• loss of taste of smell.

Exceptions may be provided by our Head Therapist if he determines that the person’s symptoms are not consistent with an infectious condition (for example, if someone has a chronic asthmatic cough).

(These requirements apply to our staff as well as our clients.)

We ask for your patience and understanding with these requirements, which we believe are necessary and important.

Some of the Ways We Protect You

Here are some of the extra precautions we are taking to help keep you safe when you visit us.

Cleaning and Sanitation

• Our receptionists regularly disinfect our reception area (including the reception counter, Eftpos terminal, and front door handles), as well as toilet door handles, etc.
• Hand sanitiser available for everyone on our reception counter and in each treatment room
• Computer keyboards in each treatment room are sterilised after each acupuncture or remedial massage treatment
• Disinfectant spray is kept at our reception and used regularly

Social Distancing

• The chairs in our reception area are placed 1½ metres apart
• Naturopathy sessions can be by Skype or Facetime
• Products can be posted to you ($10 postage)
• You can arrange to park in our carpark, and we can bring your products to you and put them in your car
• We will not normally shake your hand

Our Staff

• As is already normal required practice, acupuncturists and massage therapists must wash their hands thoroughly after each treatment
• One of our naturopaths has prescribed professional-strength immune supplements for our staff members. These products are heavily discounted for our staff, so that they can ensure their immune systems are at top strength.

Prevention and Recovery from Viruses

We suggest that everyone strongly boosts their immune system. Your immune system is the best long-term defence your body has against viruses (including the coronavirus). The stronger your immune system, the less likely you are to contract a virus, and if you do, the milder your symptoms and the more quickly you will get over it.

If you would like to do this or just have your immune system assessed, we suggest booking in for a free Comprehensive Assessment at our clinic. (Terms and conditions- the Assessment is a completely free service, with no obligations whatsoever.)

Be well, and have a great life!